Everything we sell is returnable for full credit within 15 days (except certain special order and discontinued items identified in our catalog as "No Return"). If you're not satisfied with something or you just decide you don't need it, you can send an e-mail to our mailbox at service@dynapex.net (in your email, please tell us your order number, the part number and the reason for the return). If a part doesn't fit, don't try to "make it fit" and risk damaging the part or your car (or yourself). We won't accept responsibility for any costs exceeding the cost of the part (and you don't need the aggravation of doing a job twice!) so please inspect the part before you start the repair.
    Returns go to different locations, depending on the type of part and the reason for the return. You must send the return to the correct location and include the return instructions in the package to receive credit. Returned items must be complete, clean and unused, and in their original packaging. Please don't paint the part, install the part or throw away the box until you're sure the part you have is the part you need! Please do not write on or alter the box in any way. We cannot issue return credit for parts which have been installed, painted, modified or returned without their original packaging.
    Shipping charges are not refundable unless the return is due to our mistake. If you decide you don't need a part, we don't mind taking it back but we can't recover the shipping cost. If you refuse delivery or the carrier returns a package because you provided an invalid address, the cost of return shipping will be deducted from your refund.
    Refunds typically take about 15 business days to be issued. Providing us with a return tracking number will ensure a faster refund. Refunds will be issued in the same form as you paid, (i.e. Credit card payments will receive credit to the same card used to place the order). You will receive email confirmation when the refund has been issued.

    All our products, except those marked "Closeout" in our catalog, carry the full manufacturer's warranty (180 days warranty on most items). Closeout items do not carry a manufacturer warranty (but still are covered by our Return Policy). We sell the high quality products, so you can buy with confidence.
    If you install a part and it doesn't work properly or doesn't last as long as it should, please contact us first, and we'll assist you in making contact with the manufacturer to file a warranty claim.
    If you have questions about the warranty on a particular part, please e-mail us.